No. 128, 30/6 Street, Hoa Lu Ward, Ninh Binh City support@itantech.com 08:00 - 20:00 (Every day)
091.444.9194

Book a device inspection

Fill in your details and ANTECH creates a ticket and contacts you to confirm. You receive a ticket code to track progress.

By submitting, you agree that ANTECH stores your details for repair and warranty purposes. Privacy policy.

What happens after you book?

  1. We receive your details
    A reception ticket is created at once and you get a ticket code to follow progress.
  2. Appointment confirmation
    Staff call or message you on Zalo to confirm the arrival time, usually during working hours.
  3. Bring your device in
    A technician inspects it on the spot and records the condition of the device and accessories on the ticket.
  4. Receive a quote
    You review the details and approve the quote before repair; you can confirm right on the lookup page.

What to bring

  • The device and its charger (the right charger makes inspection faster).
  • Your login password if you want us to check the software; you can change it again afterwards.
  • Accessories related to the fault: mouse, USB drive, memory card, cables.
  • Proof of purchase or the manufacturer's warranty card if the machine is still under warranty.

Frequently asked questions

Is there a charge for booking?

No. Booking only lets us prepare for your visit; you pay only when you agree to the repair.

Can I change my appointment time?

Yes. Just call or message the shop on Zalo before the appointment time.

Can I bring my machine in without booking?

Yes. Booking just speeds up reception and avoids peak hours.

What if I am far away?

Contact us first for guidance on shipping the machine safely. We still create a ticket and update progress on Zalo.