What happens after you book?
- We receive your detailsA reception ticket is created at once and you get a ticket code to follow progress.
- Appointment confirmationStaff call or message you on Zalo to confirm the arrival time, usually during working hours.
- Bring your device inA technician inspects it on the spot and records the condition of the device and accessories on the ticket.
- Receive a quoteYou review the details and approve the quote before repair; you can confirm right on the lookup page.
What to bring
- The device and its charger (the right charger makes inspection faster).
- Your login password if you want us to check the software; you can change it again afterwards.
- Accessories related to the fault: mouse, USB drive, memory card, cables.
- Proof of purchase or the manufacturer's warranty card if the machine is still under warranty.
