No. 128, 30/6 Street, Hoa Lu Ward, Ninh Binh City support@itantech.com 08:00 - 20:00 (Every day)
VIEN
091.444.9194
VIEN

Track Your Repair

Enter your ticket code and the last 4 digits of your registered phone number.

What does the lookup page tell you?

  • Current status: received, inspecting, repairing, ready for pickup or completed.
  • The detailed quote with a confirm or decline button.
  • The expected completion date and the warranty expiry date.
  • The update history written by the technician.

Frequently asked questions

What does a ticket code look like?

A format like AN-0001, or AN followed by a date and a random code. It is not case-sensitive.

I forgot the phone number I registered with?

You need the last 4 digits of the phone number registered when the ticket was created. If you cannot remember, call the hotline for help.

Can I decline a quote?

Yes. Choose to decline directly on the lookup page or call the shop, then come to collect your machine.