No. 128, 30/6 Street, Hoa Lu Ward, Ninh Binh City support@itantech.com 08:00 - 20:00 (Every day)
VIEN
091.444.9194
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Data recovery for hard drives, SSDs, USB drives and memory cards

Recover data from failed hard drives, SSDs, USB drives and memory cards: logical errors, accidental formatting, lost partitions or physical faults. We inspect first and state the chance of recovery and the cost before starting.

Data recovery for hard drives, SSDs, USB drives and memory cards

Lost data is usually family photos, accounting files and design files, things that cannot be bought back. The most important step is to stop writing to the drive immediately and bring it in early. The do's and don'ts are summarized in our guide to recovering data from a failed hard drive on this website.

Situations we handle

SituationChanceNote
Deleted files, accidental formatHigh if not overwrittenStop using the drive immediately
Lost partition, prompt to formatUsually highDo not run automatic repair tools
HDD clicking or not detectedDepends on the damageUnplug it now, do not power it again
SSD not detected or wrong capacityDepends on controller faultNote the capacity, brand and when the fault began
Faulty USB drive or memory cardUsually highDo not plug and unplug repeatedly
Drive encrypted by malwareCase by caseLeave it as is, do not rush to pay
Data recovery equipment and a drive under inspection
Every drive is cloned before work to protect the original data.

Process and commitments

  1. Reception and condition log
    We record the brand, capacity, symptoms and when the fault began on the ticket.
  2. Initial inspection
    We determine whether the fault is logical or physical, and state the chance of recovery and the estimated cost.
  3. Work begins when you agree
    Clone the drive, recover, and verify file integrity.
  4. Handover
    You review the list and open test files before paying.

Data confidentiality

Data is accessed only for recovery. After handover and your confirmation, the temporary copy on the technician's machine is deleted. If the data is sensitive, tell us so we can note it on the ticket.

Having trouble with a drive?

Unplug it, stop using it and bring it in for inspection.

Book a drive drop-off
  • Initial inspection and a stated chance of recovery
  • The drive is cloned before work to avoid further damage
  • We hand over a list of recovered files for you to check
  • Customer data confidentiality commitment

Other services

Repairs by model and common fault

Frequently asked questions

How long does data recovery take?

Logical faults usually take 1-2 days. Physical faults can take longer; the expected time is given after inspection.

Should I run data recovery software myself?

You can try for minor faults, but do not install the software on the failing drive itself and do not save recovered data onto the same drive. If the data is important, bring the drive in for inspection first.