No. 128, 30/6 Street, Hoa Lu Ward, Ninh Binh City support@itantech.com 08:00 - 20:00 (Every day)
091.444.9194

IT Support & Helpdesk for small businesses

Support for small businesses that do not need a full in-house IT department but still need a stable system and someone accountable. Remote or on-site support on a fixed schedule.

IT Support & Helpdesk for small businesses

Businesses of 5 to 30 people often fall into an awkward gap: too small to hire IT staff, yet large enough that one file-server or network failure stalls the whole working day. IT Support is the middle option: a technical team responsible for your systems at a fixed monthly cost.

What the service includes

ItemDetailsFrequency
Periodic maintenanceInspect, clean and update each machine; condition reportMonthly or quarterly
Incident supportIntake by phone or Zalo, resolved remotely or on siteOn request
Account managementCreate and lock accounts when staff change; permission controlAs needed
BackupSet up automatic backup and test restoringOne-time setup, periodic checks
SecurityUpdates, anti-malware, configuration reviewPeriodic
An IT technician supporting staff in an office
A single technical point of contact resolves incidents faster.

How this differs from calling a repairman when something breaks

  • We keep a system record: which machines, what configuration, where admin passwords are stored, so no time is lost getting familiar each visit.
  • We spot problems before they cause disruption: a drive about to fail, a broken backup.
  • Costs are predictable and do not grow with each call.
  • Someone stays accountable when your staff change.
Want an IT team behind you?

Tell us how many machines and what systems you have, and ANTECH will propose a suitable package.

Get IT advice
  • Scheduled maintenance of computers, printers and networks
  • Management of accounts, email and permissions
  • Backup and basic security
  • Fast remote support, on-site when needed

Other services

Repairs by model and common fault

Frequently asked questions

Is remote support safe?

We use encrypted remote support software, connect only with your consent and keep a log of support sessions.

What is the minimum number of machines for the service?

About 3-5 machines or more is a good fit. For smaller setups, you can call us for individual repairs.